We're excited to hear you were given a Winc gift card as a gift! To redeem, enter your gift card code at checkout.

Once the gift code you were sent is redeemed in your account, you will no longer need to use it to access your account. You can go directly to the Login page and enter in the email address and password you used to create the account.

Please note that if you'd like to purchase wines through the Winc Membership, and the cost is greater than the amount of your gift, you will need to enter your billing information to pay that difference. But no worries, you can select to opt in or out of the full Winc Membership if you wish.

Keep in mind as well that those redeeming a gift card for the Winc Membership are not eligible to use promotions at checkout.

If you are dissatisfied with the quality or taste of your product, please contact us immediately by emailing (support@winc.com) or live chatting us. We will gladly credit gift recipients the full value of your bottle towards another wine of your choosing in a future shipment.

Please note, however, that all gift cards are final sale and non-refundable. Restrictions apply. Please ask a Winc Concierge for more details.

We reserve the right to deny Satisfaction Guarantee to customers who abuse the policy.

Nope, gift card purchases are one-off transactions. You will not be setting up a subscription for the sender or the recipient, and no further charges will apply unless you choose to make additional purchases or start a subscription with us. Shipping fees may apply in certain cases and are state-dependent.

We are not able to ship wine to PO Boxes, or the following states: AK, AL, AR, DE, HI, KY, MI, MS, RI, SD, UT

Nope, only one promo code, discount, or credit can apply to an order at a time except a case discount (10%) since this does not require a specific code. With that, if you are interested in signing up and would like to get the intro offer, you can reach out to our Customer Experience team and we manually add credits for it.

All of them! As long as the value is covered by your gift card you will not be charged. If you select wines that exceed the value of your gift, you will be charged the difference. The value of each wine as well as the member pricing is indicated on the wine selection page.